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Request Technical Support and Customer Service If you are within the United States or Canada please use this form to request assistance. If outside the US and Canada, please contact your Maplesoft Partner. Please note that your support question may have already been answered in our FAQ section. Note that form items marked with an asterisk (*) are mandatory.   * Name:   * Company/School:   * Country:   * Email:    * Telephone: Telephone Extension: * Product Version: Please Select a Product ------------------------------------------------- Maple 12 Maple 11 Maple 10 Maple 9.5 (Release 9.52) Maple 9.5 (Release 9.51) Maple 9.5 (Release 9.50) Maple (Any version prior 9.5) Maple T.A. MapleNet Global Optimization Toolbox Database Integration Toolbox   * Type of Use: Please Select Type of Use ------------------------------------------------- Professional Educational Government Student Personal Other   Activation/Purchase Code: (found on license agreement envelope or jewel case) * Operating System Version: Please Select your OS Version ------------------------------------------------- Windows Vista (32-bit) Windows Vista (64-bit) Windows 2003 Server Windows XP (32-bit) Windows XP (64-bit) Windows 2000 ------------------------------------------------- Mac OS 10.5.x Intel (32-bit/64-bit) Mac OS 10.5.x PPC (32-bit/64-bit) Mac OS 10.4.x Intel (32-bit/64-bit) Mac OS 10.4.x PPC (32-bit/64-bit) ------------------------------------------------- SUSE 9.x/10.x (32-bit) SUSE 9.x/10.x (64-bit) Red Hat Enterprise 4.x/5.x (32-bit) Red Hat Enterprise 4.x/5.x (64-bit) Ubuntu 7 (32-bit) Ubuntu 7 (64-bit) Solaris (SPARC) 9/10 ------------------------------------------------- Other    If Other:   * Type of Problem: Please Choose Platform support Reseller inquiry Error message "How to" or math related question Updating contact information Billing & shipping questions Order status License questions Activation/purchase code assistance New download link Installation questions Maple Adasp:ListItem Program Student sales Other Optional Maple Worksheet If your technical support request is about a problem found in a Maple Worksheet, please attach the worksheet file using the field below.   Upload your worksheet: (only *.mw and *.mws files will be accepted)   * Problem Description: Please enter details of your technical support inquiry in the text area below. Be sure to include any relevant information such as Computer type, related hardware (eg. video card or printer), RAM, disk space and operating system.